Digital Inclusion Programme

Homes for Lambeth Digital Inclusion Programme

As part of our work to support strong and stable communities, we are keen to help bridge the digital divide in Lambeth. Over the next year we will work with residents from; Central Hill, Cressingham Gardens, Fenwick, Knights Walk, South Lambeth, Westbury estates and Lollard Street who do not have the equipment, internet access or who have limited data to get online and make the most of the opportunities available, including those provided through the wider HFL programme of activities.  

We will;

  • Loan up to 40 laptops and 10 tablets with data to residents in need for a period of 6 months.
  • Donate up to 100 hubbub phones with data to residents in need.
  • Provide Wi-Fi and access to laptops at each of the community hubs for one day a week.
  • Provide 1-1 support and training to help residents get online.
  • Recruit and train volunteers as digital buddies to support residents to get online.

There are limited resources for this project so we will prioritise applications for equipment and data according to the criteria set out at the bottom of this page. If the lending scheme is oversubscribed, a waiting list will be kept so that any loaned equipment that is no longer needed can be redistributed. There will also be an appeals process for any unsuccessful applicants. This project will be advertised via a mail-out to residents across the priority estates and Lollard Street.

If you are interested and would like to find out more, please contact Wendy, phone 07507 644645 email [email protected]  or phone Sarah, phone 07830 324829 email [email protected]

Priorities for equipment and data

Priority will be given to residents who;

  • Want to get involved in HFL programmes and activities.
  • Are willing to give monthly feedback on how access to the internet is helping them.
  • Will use their device more than once a week. If residents use their devices once a week or less, the device will be returned to HFL for loan to another household. Data will be included where the resident has no access to broadband at home.
  • Need to develop IT skills to get online.
  • Have no or limited access to the internet and are without the finances to get online. Finances will be assessed as below the London Living Wage which is currently £10.85 per hour.

Hubbub Phone donation

Up to 100 phones & 12 months data to be offered to residents with no or limited access to the internet. Priority will be given to residents who.

  • Need data for laptop use to undertake training or education or who are unemployed and seeking a job/self-employment
  • Families with children in full time education
  • Residents with a disability or health condition that affects daily life.
  • Residents aged 65+
  • Residents without access to the internet/equipment who are seeking employment/self-employment.
  • Digital buddies (volunteers who are willing to assist other residents to learn IT skills)

Long Term Laptop Loan

  • Up to 40 laptops to be provided on a 6-month loan
  • Priority will be given to residents who are unemployed and seeking employment/self-employment or studying a recognised course


  • Up to 10 tablets to be provided on a 6-month loan

Priority will be given to:

  • Residents with a disability or health condition that affects daily life
  • Residents aged 65+

Wi-Fi at Estate Hubs

Wi-Fi has been installed at estate hubs. The hubs will be open for one day a week when lockdown measures are eased. This will enable residents with their own devices but without data to access the internet.

There will also be at least one laptop at each hub for residents to access local services and look up information on the days the hubs are open.

Appeal Process

Residents who applied for device loans or donated phones and were unsuccessful can appeal by emailing [email protected] or contacting Wendy on 07507 644645 / [email protected] or Sarah, phone 07830 324829 / [email protected] for an Appeal form to be sent out.

Appeal forms should be completed and returned within 14 days of being received by residents. Once the completed appeals form is received by Homes for Lambeth it will be considered by a manager and a decision given within 10 working days of receipt of the form.

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