As a HFL Homes resident, you will know that Pinnacle currently provides you with housing management services. You may also be aware that the construction work on other sites in Lambeth where we will be providing new homes have progressed significantly.
As we build more homes, we are reviewing the specifications we set for our housing management providers. The specification sets out what service we would expect from a housing management provider and how they would work with residents, like you.
Any future housing management provider would be in charge of looking after; actioning repairs, resolving anti-social behaviour, collecting rent and service charges, and providing you with relevant information about your estate. The future housing management provider will also work with Homes for Lambeth’s Resident Engagement Team to give you access to training, wellbeing and educational opportunities.
You can take part in this consultation by;
- Attending a special event on Wednesday 23 September at 7pm to 8:30pm. To join the meeting dial 020 3855 6009 then enter 112 835 661# or visit engage.homesforlambeth.co.uk/specs_meeting
- Filling in the survey using the following link: engage.homesforlambeth.co.uk/consultation2
A draft version of the specification can be viewed and downloaded here.
Resident Engagement Officer, Homes for Lambeth